Why Should Your Business Care About Google Reviews?

Chances are that you have seen or maybe even written a Google review on a service or product you received. Google is often the first point of contact between a customer and a business. From finding businesses nearby to looking up a forgotten phone number, we plug keywords into Google to help us with anything we want to know. And if we want to find out how one business compares to another, we Google to find out about other people’s experiences.
Promoting your business and why customers should do business with you is one thing, having current and past customers rave about you is another! Recent studies show that 88% of customers trust online reviews as much as personal recommendations. If you are not yet using Google reviews to draw attention to your small business, now is the time and here are some helpful tips to get you started

1. Get on Board – Verify that your business is on Google. Click here for more information on how to verify or add your business to Google maps —– https://support.google.com/business/answer/6174435?hl=en

2. Ask for Feedback – Ask your clients for feedback and be open to both positive and constructive points of view. Remember, feedback is a gift! Don’t be afraid to ask your clients to write a Google review for you.

3. Get Social – Once you have verified that you have a Google + page and are open for reviews, use the powers of social media to spread the word. Share your Google page link on Twitter, Facebook, etc.

Additional Links to get you started: https://smallbusiness.googleblog.com/2013/11/announcing-reviews-in-google-places-for.html

2 Comments on “Why Should Your Business Care About Google Reviews?”

  1. Car Toys Mckinney gave great customer service to us. We’ve been in twice now, once for auto detail, second time for tv install in truck.

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